Refund & Cancellation Policy

Linkedmodo does not currently process paid bookings. This policy describes the principles we intend to apply when payments launch and will be replaced with transaction-specific terms before real charges are accepted.

Before a booking is confirmed

No payment should be collected through Linkedmodo until the client can review the scope, total price, fees, currency, schedule and cancellation conditions.

Cancellation

Cancellation terms may differ by booking because creative work often involves reserved dates, preparation and non-refundable expenses. The applicable cancellation schedule must be shown before payment. Where no special schedule is agreed, Linkedmodo intends to favour a full refund before the professional accepts the booking and a fair deduction for documented work or costs after acceptance.

Refund requests

When payments become available, users should first use the booking’s support or resolution flow. Requests may require evidence and must normally be made within the period shown for that booking. Approved refunds will return to the original payment method where possible; processing time will depend on the payment provider and bank.

Disputes and chargebacks

Please contact support@linkedmodo.com before filing a chargeback so we can review the issue. This does not limit any legal or cardholder rights. Fraud, duplicate charges and services not provided will be handled according to applicable law, payment-network rules and the final transaction terms.

Platform and processing fees

Before payment launch, Linkedmodo will state which fees are refundable, who bears payment-processing and dispute fees, and how funds already paid out to a professional are recovered. No undisclosed platform fee will be charged.

Contact

Refund and payment enquiries: payments@linkedmodo.com